Choose a category for your query

• NEXTQuestions regarding Delivery
  Your card has not been delivered, Missing an envelope, How long should it take etc.

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• Have you or the recipient not received your card yet?
• Have you or the recipient received what appears to be someone else's card?
• Are you missing a blank envelope which should have arrived with your card?
• NEXTQuestions regarding Visual / Print faults
  If your card has arrived damaged or contains print imperfections.

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• Have you or the recipient not received your card yet?
• Have you or the recipient received what appears to be someone else's card?
• Are you missing a blank envelope which should have arrived with your card?

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• Is there missing or incorrect text in your printed card compared to when you designed it?
• Was there an error with the photo on the card which was received?
• Was there smudges or finger prints on the printed card?
• I have made a mistake when making my card. Can I correct my mistake?
• NEXTQuestions regarding Billing
  Do you have a problem regarding the payment of for your card?

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• Have you or the recipient not received your card yet?
• Have you or the recipient received what appears to be someone else's card?
• Are you missing a blank envelope which should have arrived with your card?

Select a question

• Is there missing or incorrect text in your printed card compared to when you designed it?
• Was there an error with the photo on the card which was received?
• Was there smudges or finger prints on the printed card?
• I have made a mistake when making my card. Can I correct my mistake?

Select a question

• Are you seeing a duplicate payment in your bank statement?